How consulting firms efficiently capture new clients while simultaneously delighting existing customers.
The ability to win new customers while simultaneously satisfying existing clients is paramount to consulting growth. Of the fastest-growing firms, 81% excel at balancing business development and client service. This report looks at research on the top challenges consulting firms face in driving growth and discusses tips for increasing sales pipeline and improving overall efficiency.
We look at the performance of firms’ lead generation programs, pipeline development efforts, and revenue performance year-to-date and analyze shared traits.
We analyze 5 professional services buying trends and discuss strategies to capitalize on these tendencies.
The paper discusses specific strategies you can incorporate today to help build a robust pipeline while delivering stellar client service.