Stay connected with Deltek!

Please opt-in to keep receiving emails.

feature img

Scope Creep in Project Management Leading to Over-Servicing? How to Eliminate It


Over-servicing is a very real issue for agencies. Our research shows that 75% of agency time is spent on client work, only 70% of that time is actually billed to clients. What can you do about this?

Download these practical tips and best practices to learn how to avoid scope creep and:

  • Track KPIs that impact profits
  • Create Clear SOWs and SLAs
  • Re-evaluate your business model
  • Achieve a servicing balance
4 Ways to Avoid the Pitfalls of Over-Servicing

Find Out More