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Scope Creep in Project Management Leading to Over-Servicing? How to Eliminate It

Over-servicing is a very real issue for agencies. Our research shows that 75% of agency time is spent on client work, only 70% of that time is actually billed to clients. What can you do about this?

Download these practical tips and best practices to learn how to avoid scope creep and:

  • Track KPIs that impact profits
  • Create Clear SOWs and SLAs
  • Re-evaluate your business model
  • Achieve a servicing balance
4 Ways to Avoid the Pitfalls of Over-Servicing

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