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Guide

The KPIs That Turn Good Consulting Firms into High-Performing Ones

Your expertise delivers results for clients. But are you measuring what delivers results for your firm?

Every day, your consultants solve complex problems, guide critical decisions, and deliver measurable value for clients. Yet many consulting leaders are tracking too few of the metrics that actually predict growth, profitability, and retention.

What if you could:

  • Close the gap between billable hours and bottom-line profit
  • Spot project overruns and scope creep before they erode margin
  • Benchmark your utilisation, win rate, and revenue per consultant against industry leaders
  • Build a KPI-led culture that keeps top consultants and attracts premium clients
Use KPIs to Improve Your Consulting Firm's Performance

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Explore the KPI Framework

Learn how to choose KPIs that drive outcomes across your business, people, and projects. Get definitions, formulas, and benchmarks for financial health, delivery performance, and talent retention, plus tips to set targets and act on the data.

By Downloading The KPI Handbook You Will Benefit From

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Benchmark with Confidence

Compare your KPIs to industry benchmarks and identify gaps you can close this quarter.

profit

Improve Profitability

Focus on the metrics that influence margins, from utilisation to cost control and billing efficiency.

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Deliver On Time

Spot risks early, and track project health so more engagements finish on time and within scope.

82%

of firms track client profitability adequately or very well, though only 31% call their tracking "very well, could not be better."

7th Annual Deltek Clarity Industry Study

Get the KPI Handbook