2021 Professional Services Maturity™ Executive Summary & Report
Benchmark Your Firm & Analyze Industry Trends. You’ll Discover:
Insights from 500+ Firms
Insights from over 500 Consulting & Professional Service Firms
Key Benchmarks vs. Competitors
Understand how your organization stacks up against the competition
A Path to Increase Productivity
Surprise findings included slower growth YOY but an increase in productivity
The Go-To Resource for Professional Service Firms
This annual report, now in its 14th year, has become the go-to resource for professional services leaders to gain insight into ways we can analyze performance of our service organizations and improve processes to achieve service excellence.
NATASHA ENGAN, Senior Vice President, Deltek Global Consulting